Frequently Asked Questions
Everything you need to know about your OutdoorVitals gear and orders.
What is the standard shipping time for domestic orders?
Most domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days via standard shipping.
What is your return policy for outdoor apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free on your first exchange.
How do I care for my technical performance fabrics?
To maintain the integrity of our performance gear, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and fabric softeners.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.